FAQ

Do you provide stands?

At BAKED, we want your cake display to look beautiful. Therefore, we have a selection of pedestal and traditional silver stands available for hire. A fully refundable security deposit is required for each stand hired, the cost of which will vary according to its replacement cost. It is the responsibility of the client to return the hired goods within 3 working days of their event. Once returned in good condition, your deposit will be returned. 

 

Do you deliver?

Delivery is free within 10 miles of SG1 for orders over £100. Delivery to locations outside of this, or for orders less than £100, delivery is charged at a rate of 80p per mile for a round trip from SG1 3RB.  Collection from our business address can also be arranged at an agreed time.  Once your cake has been collected, the client is fully responsible for its safety and BAKEDinherts cannot be held liable for any damage that occurs after the cake last left our premises. Should severe weather conditions make delivery hazardous or your venue inaccessible, we may be unable to deliver your cake. We highly recommended you invest in wedding insurance to protect yourself against unforeseeable events such as this.

 

Can you design a cake for me?

Not only do BAKED provide a menu of delicious cakes, we also offer a bespoke service allowing you the opportunity to design the cake of your dreams. Contact us today for details.

 

How should my cakes or macarons be stored?

Cakes should always be stored at room temperature, away from direct sunlight.

Macarons should be stored in the fridge. To enjoy them at their best, take them out of the fridge and allow them to reach room temperature. 

 

How long will my cakes or macarons stay fresh?

Our cakes are best enjoyed as close to collection as possible, but should stay fresh for up to 2 days. Macarons will stay fresh in the fridge for up to 5 days.

 

Can I have fresh flowers on my cake?

Once flowers have been arranged, we will liaise with your florist to discuss your requirements. Please note that some treatments used on flowers and some flowers are toxic and it remains your florist responsibility to ensure these are not used on your cake. Ask your florist for details regarding toxicity. We cannot be held liable for any contamination that may arise from their misuse.

 

Do you cater for special dietary requirements?

We will always do our best to cater for client’s dietary requirements.

Allergens are indicated below each item on the menu so please check carefully and make your dietary requirement known when ordering. Eggs, flour, dairy and nuts are regularly used within our kitchen. Though every effort will be made to keep ingredients separate for clients with allergies or intolerances, we cannot guarantee that our products will not contain a trace amount of allergens due to the nature of production.